Micro Key Solutions in the News

THE NEWLY LAUNCHED PROGRAM IS ALREADY CREATING A MAJOR BUZZ AS ALARM DEALERS AND WHOLESALE
CENTRAL STATIONS IN THE INDUSTRY ARE TAKING KEY INTEREST

October 1, 2020: Micro Key Solutions has proudly announced the launch of an all-new program called MKSynergy. Micro
Key Solutions, an established leader in the security industry, has launched MKSynergy as the ultimate ‘link’ to an Alarm
Dealers’ success. The program was developed to help alarm dealers save time and money. MKSynergy was created
specifically for alarm dealers, allowing them to seamlessly connect their accounting and service solution with their
monitoring center.

“We designed MKSynergy to bridge the gap between uncooperative systems, and to seamlessly connect all of what is
going on inside of your business with your central station.” Said Micro Key Solutions’ President Victoria Ferro, while
explaining MKSynergy and its functions. “There are many black holes created by running multiple systems that aren’t
linked such as duplicate data entry and costly errors… and this new technologically advanced solution has been created
to solve all such problems.” She added.

Synergies enhance businesses by achieving a sum that is more valuable than its individual parts. MKSynergy connects an
Alarm Dealers’ two most important business products. “The primary goal of our program is to achieve synergy to increase
productivity and profitability for our valuable customers, and to increase the value of their company.” Said Victoria, while
talking about the aim of this new program. One program means entering data only once. Saving time and money will
ultimately enable businesses to provide better services to their clients.

Micro Key has partnered with several Wholesale Central Station monitoring centers and the list is still growing.

For more information, please visit the website at:
https://microkey.com/mksynergy/

Or watch a YouTube video explaining the program by clicking the link below:
www.youtube.com/watch?v=nCJFu_eVlf0

Micro Key Solutions, a leading provider in central station and accounting software, releases an
enhanced version of their backup and continuity service offering product, Micro Vault.

With the threats of cyber-attacks continuing to evolve, the security industry is constantly in
search of products and services that can provide the highest level of protection for their
customer databases.

Micro Vault provides Micro Key customers a complete daily cloud backup and disaster recovery
strategy that also includes a proprietary validation of the data. Unlike typical off-site and cloud
backup products out there, Micro Key’s Rapid Recovery Option with Micro Vault Plus includes
spinning up your company data into a secure Amazon Cloud server which eliminates down time
and the need to wait for new hardware.

During an emergency is not the time to know if your data is protected, and Micro Vault gives
customers the peace of mind that their data is safe and recoverable no matter what.

“In today’s world of data breaches and Ransomware causing tremendous losses of both time
and money, you need to be sure that your Micro Key database is protected. With Micro Key’s
Micro Vault, you can rest assured that your database contains no errors, is backed up in an
encrypted format and in a secure off-site location in the case that your office infrastructure
were to be compromised by one of these common occurrences. Your security is our
responsibility with Micro Vault.” Says Micro Key’s Director of Cloud Services, Stephen Kovacsiss

Micro Key recently enhanced the original offering to work in conjunction with their cloud for
Rapid Recovery offerings. This validation and verification process is what differentiates this
product from anything else in the industry.

Earlier this month, MKS (Micro Key Solutions), a leader in monitoring and back office automation
software, announced that industry-veteran Chuck Speck had joined the team to solidify a focus on
growth and the Customer Experience. The role originated as a combination of Speck’s experience in
business development in the software solutions’ space and MKS’ dynamic growth over the past two
years.

“I am thrilled that Chuck has joined our team,” emphasized Victoria Ferro, MKS President. “He brings
experience and skills that will continuously improve and advance our mission of excellence in the
customer experience. Our partners will feel his impact right away!” The addition of Speck to the
executive leadership was designed to allow a greater degree of focus on key elements of the business
while increasing a dedication to the customer.

“I think the question I’ve gotten most has been ‘Why?’ both with my resignation from Bold Technologies
and the joining of MKS. I’m certainly thankful for all of my time and continued relationships at Bold. As
for the time afterward, Victoria’s proposal was truly exciting and presented me with a great opportunity
to join MKS,” Speck said. “The strategic initiatives surrounding the growth of the product line, the
services and the emphasis on partnering with the customer was such a great alignment with my
experience, but more importantly with what I want to be a part of in a growing company.”

Speck has spent 22 years in business development and organizational management with the past
thirteen in the security industry in leadership at Bold Technologies. His passion for facilitating growth
both within and outside an organization made the MKS hire a perfect fit. “I’ve always loved business
development,” he explained. “Not just in the traditional sense of sales and growing market share, but a
genuine focus on the infrastructure, processes and people within the business. I want to help create
customers who are not only thrilled with the products and services, but become partners with you as a
solution provider. That alignment was critical in where I wanted to end up and I was happy to find
Victoria and MKS in that same alignment.”

MKS has a number of strategic plans around the release of new Software as a Service (SaaS) and Cloud
based solutions as well as continued enhancements to the unified back office and monitoring platform.
“Given the drive for us to really create the top products in the industry, it’s time we expanded so that
our executive leadership can dedicate efforts toward everything we have going on: product
enhancements, delivering world-class service and new offerings, like the Cloud,” Ferro continued. “The
last thing we wanted through all of this was better products but a lower quality of service to new and
existing customers. Quite the opposite, we wanted to elevate ourselves to lead in that area!”
Ferro will continue to dedicate efforts and direct the product development while setting the direction of
the ‘MKS ship.’ Speck will concentrate on organizational leadership and the areas that effect the
customer experience. Both work alongside a growing leadership team at MKS. Included in these
initiatives will be the launch of SecurCloud, a full end-to-end customer Cloud option for monitoring
centers. MKS has already released its back office product as a Cloud solution, and the demand has
forced a move of the infrastructure to the Switch campus in Las Vegas – recently labeled as the Top
Cloud Campus, ahead of Amazon, Microsoft, Apple, Google and the NSA. “The solution will set the
standard,” Ferro confirmed, “and we’re excited to continue to grow our team to provide these types of
offerings to our customers!”